Terms and Conditions - Moet Ice Travel

Terms and Conditions - Moet & Chandon Ice Imperial campaign competition – MH Travel Retail ANZ


  • Information on how to enter and the prize(s) form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions. To the extent of any inconsistency between these Terms and Conditions and any other reference to this promotion, these Terms and Conditions prevail.


  • The promoter is Moët Hennessy Australia Pty Ltd (ABN 26 104 454 604) Level 30, One International Towers Sydney, 100 Barangaroo Avenue, Sydney NSW 2000. Phone: (02) 8344 9900 (“Promoter”).


  • Entry is only open to people aged 18 years or over.


  • The directors, management and employees (and their immediate families) of the Promoter, are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.


  • Promotion commences on 1st of July 2024 at 12pm and ends at 9am 9th of October 2024. (Lucky Draw Promotional Period).


  • To enter, eligible entrants must spend $100 AUD or above across the Moët & Chandon range in one of the participating retailers’ stores (Heinemann Australia, Lotte Duty Free Australia, Lagardere Australia & New Zealand) and must complete the online entry process set out on the Promoter’s website at .com. Proof of purchase must be supplied.


  • Incomplete, indecipherable, inaudible or illegible entries will be deemed invalid. Entries will be deemed accepted at the time of receipt by the Promoter and not at the time of transmission. Entries received will be considered final by the Promoter. The Promoter accepts no responsibility for late, lost or misdirected entries. Contact details entered incorrectly by an entrant on their entry form will deem their entry invalid.


  • Only one entry per person.


  • The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the promotion. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter's legal rights to recover damages or other compensation from such an offender are reserved.


  • If there is a dispute as to the identity of an entrant, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant.


  • The winner will be selected by a random draw generator at the Moet Hennessy Head Office – Level 30/100 Barangaroo Ave, Sydney, NSW 2000 on the 11th of October 2024. The Promoter may select additional reserve entries and record them in order in case an invalid entry or ineligible entrant is drawn.


  • There will be 1 winner from this event.


  • The winner(s) will be notified in writing within two (2) business days of the draw, via the email they will have given when they registered to participate.


  • The Promoter’s decision is final, and no correspondence will be entered into.


  • The winner will win one (1) Royal Caribbean cruise worldwide of their choosing (excluding inaugural sailings and World Cruise) departing 1 January 2025 – 31 April 2026 at a value of up to $10,000 AUD. Prize is valid for up to 4 guests and must be redeemed on one sailing only.


Total prize pool is valued at $10,000 AUD.


  1. The Winner is responsible for redeeming the Prize and booking travel with Royal Caribbean (Prize Provider) directly.


  1. Prize sailing must be taken on applicable sailings between 1 January 2025 and 31 April 2026.


  1. Travel must be taken on one singular sailing date. Subject to black-out period as specified by the Prize Provider. If a winner and travelling companion/s are, for whatever reason, unable to travel during these dates or do not take an element of the prize within the time stipulated then that element of the prize will be forfeited by the winner.


  1. The cruise Prize is valid for up to four (4) guests, with at least one (1) guest 18 years of age or older. During the entire duration of a cruise Prize, a nominated parent / guardian must accompany any person under 18 years of age. Any additional passengers are subject to the prevailing standard fare for the selected cruise date at the time of making the booking.


  1. The cruise Prizes are a single event trip for the Winner and their travel companions and cannot be separated into separate trips or components. Winners and their companions must travel together.


  1. The cruise prize is valid on any stateroom category subject to availability.


  1. Each prize includes:


  • Complimentary onboard experiences and activities which may include (subject to availability, age, height and weight restrictions and terms & conditions) FlowRider® surf simulator, RipCord® by iFLY® (complimentary when at port), North Star® (complimentary when at port), SeaPlex® including bumper cars and roller-skating, rock-climbing wall, sports court, adults-only solarium, fitness centre, poolside movies, Splashaway Bay℠ kids’ water park (Ovation only), Theatre entertainment, award-winning Adventure Ocean® Youth Programme (kids club); and
  • Complimentary food and beverage venues (breakfast, lunch and dinner plus snacks, a la cart dining, pizza and soft serve ice cream). Venues may include Windjammer Café, Sorrento’s Pizza, SeaPlex® Dog House, Main Dining Room, Café@Two70, Café Promenade. Fees apply for specialty dining and beverage packages.
  • Please note – amenities vary by ship. Please visit Royal Caribbean website for more information: https://www.royalcaribbean.com/aus/en/cruise-ships


  1. Prize is valid for cruise only and cannot be redeemed for onboard credit. The winner and their travelling companion/s are responsible for all other expenses not listed above including but not limited to: flights, any other travel or onboard costs/expenditure, pre or post cruise accommodation, spending money, meals (other than those specified), drinks (other than those specified), mini-bar, incidentals, laundry, room service, phone calls, gratuities, optional activities and excursions, freight, excess baggage, ground transport, taxes (excluding departure and any other flight associated taxes included within the prize), energy surcharges, service charges, passports, visas, travel insurance, and all transfers, including travel costs to and from their closest capital city airport if the winner is from a regional area. The winner is responsible for ensuring that they and their travelling companion are fit to travel and have received appropriate immunisations, insurance, and/or health checks prior to taking the prize.


  1. It is the traveller’s personal responsibility to ensure that they have valid documentation, including but not limited to valid passports and visas which meet the requirements of immigration and other government authorities at the destinations. Any fines, penalties, payments of expenditures incurred as a result of such documents not meeting the requirements of those authorities will be the sole responsibility of the traveller.


  1. The Promoter/Prize Provider strongly recommends that all Winners take out travel insurance and consult the www.smarttraveller.gov.au website prior to travelling.


  1. Unless otherwise expressly stated, Prize values are based upon the recommended retail prices as at 7 June 2024. The Prize Provider accepts no responsibility for change in Prize value between now and the ultimate Prize redemption date.


  1. Independent financial advice should be sought as tax implications may arise as a result of accepting the Prize.


  1. All Entrants agree that if they Win the Prize, they will not, and their companions will not, sell or otherwise provide their story and / or photographs to any media or other organisation, including the internet. Photographs will be allowed only at the discretion of the Prize Provider.


  1. Where relevant, it is the Winners’ and their travel companions’ personal responsibility to ensure that they have valid travel and health documentation. Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be the sole responsibility of the Winner and their travel companions. The Promoter and the Prize Provider makes no representation as to the safety, conditions or other issues that may exist at any destination.


  1. It is a condition of accepting a Prize that the Winner and their travel companions must comply with all the Conditions of use of the Prize and the Prize Provider’s requirements (as applicable). Without limitation, Winners and their travel companions will be subject to all booking Terms and Conditions as set out at: https://www.royalcaribbean.com/aus/en/terms-and-conditions/information-terms-and-conditions-au. It is the responsibility of the Winner to confirm such Conditions with the Prize Provider or other relevant third parties.


  1. It is a condition of accepting a cruise Prize that the Winner may be requested to present their credit card or a cash deposit upon arrival at any accommodation to cover all incidentals they may incur during their stay.


  1. The Prize must be taken as offered and is subject to booking and availability. The Prize, or any unused portion of a Prize, is not transferable, exchangeable and cannot be refunded for or redeemed as cash. Prize is not valid in conjunction with any other offer.


  1. The Winner acknowledges and accepts that activities that form part of the Prize are inherently dangerous and may result in death, injury, incapacity, damage to property or other losses. Some onboard activities attract age, weight and height restrictions that may prevent some Winners from participating.


  1. The Promoter and its Prize Provider are not responsible for any acts of god, such as adverse weather conditions or industrial action or civil commotion that may take place. The Winner must make his or her own enquiries about local issues and conditions at destinations prior to travel.


  • Subject to the unclaimed prize draw clause, if for any reason a winner does not take a prize (or an element of the prize) at/by the time stipulated by the Promoter, then the prize (or that element of the prize) will be forfeited.


  • Your proof of sign up will be determined by entry and subscription to the Moet & Chandon database. The subscriber will receive a confirmation email from the Moet & Chandon team confirming they have been added on the newsletter subscription. Entrants who opt out or unsubscribe during the promotional period will not be eligible to win the prize. Entrants will need to be identified on the database prior to the prize being announced to see if they are currently subscribed to the database.


  • If any prize (or part of any prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute the prize (or that part of the prize) with a prize to the equal value and/or specification, subject to any written directions from a regulatory authority.


  • Prize or any unused portion of the prize, are not transferable or exchangeable and cannot be taken as cash, unless otherwise specified.


  • The Promoter encourages consumers to enjoy liquor responsibly. Legal aged consumers are advised to consider the safe drinking levels recommended in the National Health & Medical Research Council Australian Alcohol Guidelines that are available at www.nhmrc.gov.au. Entry and continued participation in this promotion is subject to the licensee’s liquor serving policy.


  • Entrants can only enter in their own name. Entrants who provide incorrect, misleading or fraudulent information are ineligible to participate in the promotion and all entries of an entrant who is deemed by the Promoter to have provided incorrect, misleading or fraudulent information may, at the discretion of the Promoter, be deemed invalid. The Promoter reserves the right to request the entrant produce (within the requested time) appropriate photo identification or other documentation (to the Promoter’s satisfaction, at its sole discretion) in order to confirm the entrant’s identity, age, residential address, eligibility to enter and claim the prize, and any information submitted by the entrant in entering the promotion, before issuing the prize. If any documentation required by the Promoter is not received by the Promoter (or its nominated agent) or an entrant or entry has not been verified or validated to the Promoter’s (or its nominated agent’s) satisfaction, then all the entries of that entrant may be ineligible and deemed invalid.


  • Entrants consent to the Promoter using their name, likeness, image and/or voice in the event they are a winner (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this promotion (including any outcome), and promoting any products manufactured, distributed and/or supplied by the Promoter. The entrant agrees that, in the event they are a winner, the entrant will participate in all reasonable promoted activities in relation to the promotion as requested by the Promoter and its agents and sign any additional documents reasonably required by the Promoter to give effect to this condition.


  • If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.


  • Any cost associated with accessing the promotional website is the entrant’s responsibility and is dependent on the Internet service provider used. The use of any automated entry software or any other mechanical or electronic means that allows an entrant to automatically enter repeatedly is prohibited and will render all entries submitted by that entrant invalid.


  • Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Australian Consumer Law, as well as any other implied warranties under the ASIC Act or similar consumer protection laws in the States and Territories of Australia (“Non-Excludable Guarantees”). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion.


  • Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or entrant; or (f) taking/use/redemption of a prize.


  • As a condition of accepting the prize, the winner(s) may be required to sign any legal documentation as and in the form required by the Promoter and/or prize suppliers in their absolute discretion, including but not limited to a legal release and indemnity form.


  • The Promoter will provide to each entrant, at time of entry into the promotion, a collection statement that details the Personal Information being collected, the purpose of its collection, where the Personal Information will be stored and how it will be shared with third parties. The collection statement will comply with the Promoter’s disclosure obligations under the Privacy Act 1988 (Cth).


  • An entry and any copyright subsisting in an entry irrevocably becomes, at time of entry, the property of the Promoter, and the entrant agrees to execute any documents to give effect to this clause, as requested by the Promoter. The Promoter collects Personal Information about an entrant to include the entrant in the promotion and, where appropriate, award the prizes. If the Personal Information requested is not provided, the entrant cannot participate in the promotion and is deemed ineligible. An entrant also agrees that the Promoter may, in the event the entrant is a winner, publish or cause to be published the entrant winner’s name and locality in any media, as required under the relevant State or Territory lottery legislation. An entrant can gain access to, update or correct any Personal Information held by the Promoter by contacting the Promoter at http://www.moet-hennessy-collection.com.au/#contact. All Personal Information will be stored by the Promoter in accordance with the Promoter’s Privacy Policy. A copy of the Promoter’s Privacy Policy in relation to the treatment of Personal Information collected may be obtained by visiting http://www.moet-hennessy-collection.com.au/privacy.html


  • By entering the promotion, entrants acknowledge that a further primary purpose for collection of the entrant’s Personal Information by the Promoter is to contact the entrant in the future with information about the Promoter, including special offers, market research or to provide the entrant with marketing materials via any medium including mail, telephone and commercial electronic messages (SMS (Short Message Service), MMS (Multimedia Message Service), IM (Instant Messaging) and email) or any other form of electronic, emerging, digital or conventional communications channel whether existing now or in the future. The Promoter may share an entrant’s Personal Information with its Australian and overseas related companies, promotional partners, servants, employees, agents and trusted third parties who may contact the entrant for their legitimate commercial purposes, including special offers, market research or to provide the entrant with marketing materials in this way. By entering the promotion, entrants acknowledge and agree that the Promoter and any applicable third parties may use their Personal Information in the manner set out in this condition.


  • In these Terms and Conditions: “Australian Consumer Law” means Schedule 2 of the Competition and Consumer Act 2010 (Cth). “Personal Information” means, for the purpose of the Privacy Act 1988 (Cth), information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not and whether the information or opinion is recorded in a material form or not.